Deal with Public Program
The overall objective of the program:
Trainee Develop Skills for Positive & Efficiency Dealing with Organization Public.
The program axes:
1-Why customer service is important
2. What is different in good service
3. Effective communication with clients
5. Measuring customer Service
6. Personal work planning to equip participants with basic knowledge and skills related to the art of dealing with clients
7. To equip participants with the ability to deal with customer complaints.
8. To equip participants with the ability to discover the types of customers and the art of dealing with them.
9. Providing participants with the capacity for personal planning.
The detailed objectives of the program:
Upon Completion the Training Program ,Trainee will be Capable to:
1- To Identify the Organization Public and Characteristics than Others.
2- Excellency and Success in Dealing with Public Strategies.
3-Identify The Main Principals and General of Dealing with Public.
4-How to Deal with Complicated Characters of Organization Public
Target Program Category :
Staff whose working on Media & Public Relations & Front Offices at Depts. Of Government and Private Corporation, and whose Desire Interesting and desire to develop their skills & Knowledge in this Field .
For inquiries through WhatsApp: 00966539103433 -Press here
Registration fees : 1650.00
الخصم لأول 20 مشترك : 1019.00
Accredited Course Accredited Certification
All fees are inclusive of 15% value added tax.
The Tax number is: 310862967200003
عفواً لا يوجد حدث في الوقت الحالي لهذه الدورة
Additional Data
Course Field | Course Code | Total number of hours | Course Duration |
---|---|---|---|
Administrative & Finance |
22 | 15.00 | 3.00 |